Managed Services

Keeping your business running

Elevate Your Business with Proactive IT Management

Your business success is our top priority and we offer you total network peace of mind. We understand the challenges of managing IT infrastructure, and that’s why we offer comprehensive managed IT services tailored to meet your unique needs. Discover the freedom to focus on your core business while we take care of your IT.

Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully Managed IT Services solution is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

Key Service Features/Benefits

Ready to Experience Hassle-Free IT Management Today!

Our Managed IT Services

Explore the features that make IT Trust the preferred choice for managed IT services:

Managed IT Packages

  • Essential IT Management From R2,500/m

    Foundational services for small businesses

  • Professional IT Management From R5,500/m

    Advanced features for growing businesses

  • Enterprise IT Management From R6,500/m

    Comprehensive solutions for large enterprises

Why Managed Services?

  1. Total cost predictability
    • A single monthly fee for a complete IT solution
    • Lower total cost of ownership and management
  2. System reliability and performance
    • Highest level of response to issues
    • Minimize risk of intrusion, data theft and lost productivity
  3. Focus on your core competence and not your network
  4. Costs less than hiring internal IT staff

Proactive Management

We proactively find and resolve potential issues before they impact your operations, minimising downtime and maximising productivity.

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24/7 Monitoring

Always-on protection to ensure your IT systems run smoothly.
We monitor your systems around the clock, detecting threats and resolving issues in real time so your business runs smoothly, day and night.
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Analytics & Reports

Make smarter IT decisions with clear data and actionable insights.
We deliver tailored reports and insights that help you track performance, uncover risks, and make data-driven IT decisions with confidence.
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Proactive Maintenance

Prevent issues before they happen — for peak IT performance.
We assess and maintain your systems regularly, resolving issues before they cause downtime, ensuring your IT stays efficient and secure.
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Security Services

Protect your data and systems with advanced, proactive cyber defence.
We secure your IT environment with firewalls and encryption, protecting your business from threats before they cause harm.
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Unlimited Remote Support

Fast, expert help without on-site delays — anytime you need it.
Our team is ready to solve your IT issues remotely so you can stay focused on running your business without interruption.
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Network & Server Management

Optimized, secure, and scalable infrastructure management.
We manage your network and servers end-to-end to ensure everything runs reliably, securely, and at peak performance.
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Cloud File & Application Server

Secure, accessible, and scalable cloud storage and app hosting.
We store and manage your files and apps securely in the cloud — giving you flexible access, better collaboration, and peace of mind.
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Backup and Disaster Recovery

Protect your data. Recover fast. Stay operational.
We back up and secure your critical data — enabling fast recovery and business continuity after unexpected disruptions.
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Proactively Managing Your IT Infrastructure Around the Clock

24/7 Monitoring

At IT Trust, we offer robust 24/7 monitoring to ensure your technology infrastructure is always protected and performing at its best.

Our dedicated team continuously observes your systems in real-time, swiftly addressing any issues before they impact your operations.

With proactive threat detection and immediate response capabilities, we provide unparalleled peace of mind, knowing your IT environment is secure around the clock.

Experience seamless performance and reliable support with our comprehensive monitoring services, designed to keep your business running smoothly at all times.

Analytics & Reports

IT Trust provides comprehensive reporting and analytics services to give you clear, actionable insights into your technology performance and security.

Through detailed, customised reports, we track key metrics and analyse trends to help you make informed decisions about your IT strategy.

Our advanced analytics tools uncover valuable patterns and potential issues, allowing you to optimise your infrastructure and streamline operations.

With our robust reporting and analytics, you gain a deeper understanding of your IT environment, empowering you to drive efficiency and achieve your business goals.

Proactive Maintenance

We prioritise proactive maintenance to keep your systems running smoothly and prevent potential issues before they disrupt your operations.

Our team conducts regular, in-depth assessments and performance checks, addressing vulnerabilities and optimizing your infrastructure to enhance efficiency and reliability.

By anticipating and resolving potential problems before they arise, we ensure minimal downtime and maximum productivity for your business.

Trust our proactive approach to maintain peak performance and secure your IT environment, allowing you to focus on what matters most – growing your business.

Security Services

IT Trust delivers comprehensive security services designed to safeguard your business from evolving cyber threats and ensure data protection.

We implement advanced security measures, including firewalls, encryption, and intrusion detection systems, to create a strong defense against unauthorized access and malicious attacks. Our proactive approach includes continuous monitoring and regular security audits to identify and address vulnerabilities before they become significant issues.

With our expert security services, you can trust that your sensitive information is protected, and your IT environment remains secure, allowing you to focus on growing your business with confidence.

Unlimited Remote Support

We offer unlimited remote support to ensure you receive continuous assistance whenever you need it. With our dedicated team of experts at your fingertips, you can resolve technical issues quickly and efficiently without the need for on-site visits.

Whether you’re dealing with software glitches, network challenges, or any other IT concerns, our support is available around the clock to keep your operations running smoothly.

Enjoy the convenience of immediate, expert help at any time, and focus on your core business with the confidence that your IT needs are fully covered.

Network & Server Management

Our IT company specializes in Network and Server Management to ensure your IT infrastructure operates at peak performance.

We provide end-to-end management of your network and servers, including configuration, monitoring, and optimization to prevent issues before they impact your business.

Our team of experts handles routine maintenance, performance tuning, and troubleshooting, ensuring your systems are reliable, secure, and scalable to meet your evolving needs.

With our proactive approach to Network and Server Management, you can focus on your core business activities while we keep your technology running smoothly and efficiently.

Cloud File & Application Server

IT Trust provides cutting-edge Cloud File and Application Server solutions to streamline your operations and enhance accessibility.

We ensure that your files and applications are securely stored, easily accessible, and scalable to meet your business needs.
Our services include seamless migration, robust security measures, and reliable performance to keep your data and applications running smoothly.

With our Cloud File and Application Server solutions, you can enjoy the flexibility of remote access, efficient collaboration, and the peace of mind knowing your critical resources are securely managed and available whenever you need them.

Protecting you against hard drive crashes, theft, or PC damage.

Backup and Disaster Recovery

Our IT company offers robust Backup and Disaster Recovery solutions to ensure your business data is always protected and quickly recoverable in the event of an unexpected disruption.

We implement comprehensive backup strategies that securely store your critical information both on-site and off-site, minimizing the risk of data loss.

In the event of a disaster, our swift recovery processes are designed to restore your systems and data with minimal downtime, allowing your operations to resume smoothly.

With our reliable Backup and Disaster Recovery services, you can safeguard your business continuity and have peace of mind knowing that your data is in safe hands, no matter what challenges arise.